We value your feedback and are here to assist you with any inquiries regarding our products—Mice, Keyboards, and Headphones—or your shopping experience at UpanDune. Please reach out to us through the following channels:
Email Support
For general questions, order assistance, or product support, send us an email at:
[email protected]
We strive to respond to all emails within 24 business hours.
Mailing Address
If you need to send correspondence or returns, please use our official business address:
Company Name：HK TYLAND TRADE LIMITED
Company Address：8C, UNIT C, MAI TAK INDUSTRIAL BUILDING 221 WAI YIP STREET KWUN TONG HK
Business Hours
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (EST), excluding public holidays.
Please note that we do not offer a user center or account registration. For any assistance, simply email us, and we will be happy to help.