Contact us

We value your feedback and are here to assist you with any inquiries regarding our products—Mice, Keyboards, and Headphones—or your shopping experience at UpanDune. Please reach out to us through the following channels:

Email Support

For general questions, order assistance, or product support, send us an email at:

[email protected]

We strive to respond to all emails within 24 business hours.

Mailing Address

If you need to send correspondence or returns, please use our official business address:

UpanDune
123 Commerce Avenue, Suite 400
New York, NY 10001
United States

Business Hours

Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (EST), excluding public holidays.

Please note that we do not offer a user center or account registration. For any assistance, simply email us, and we will be happy to help.